Fixing Higher Education
A Business Manager’s Take on How to Boost Productivity in Higher Education

Authors: Christian Schierenbeck



Publication in the field of economic sciences

Christian Schierenbeck makes a provocative case that higher education across the globe suffers from a profound productivity crisis which prevents broad access to affordable and high-quality educational services. He shows how the vast productivity gap in higher education could be closed if academic managers borrowed some of the managerial practices applied by the world’s leading business enterprises. In order for this to happen in practice, the author argues for radical changes in the policy framework for higher education.

Table of contents (15 chapters)

A New Way to Think about Productivity

The Productivity Crisis in Traditional Higher Education

Higher Education’s Golden Opportunity

Disruptive Innovations in Higher Education

A Low-Cost Model of Higher Education

The Lean Transformation of Higher Education

Market Orientation in Higher Education

From Student Selection to Customer Acquisition

The Customer-Focused Institution of Higher Education

The For-Profit Provision of Educational Services

Business Intelligence in Higher Education

Adaptive Change in Higher Education

Redefining the Basis of Competition

Facilitating Creative Destruction

Fixing the Demand Side of Higher Education