Intangible Organizational Resources
Analysis of Resource-Based Theory and the Measurement of Library Effectiveness
Authors: Maja Wojciechowska
This book addresses the challenges of organizing modern-day institutions, focusing on the management of intangible organizational resources of libraries through both library science and management theory. Highlighting new information requirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resources explores how these changes are affecting the organization of information services such as libraries, and discusses what they mean for the effectiveness and quality of their services. Making a unique contribution in an otherwise under-explored field, this is an essential text for those involved in the organization of information services.
Table of contents
Front Matter
Pages i-xvi
Intangible Resources in an Information Society
Pages 1-54
Characteristics and Analysis of Selected Intangible Organisational Resources Related to the Intellectual Capital
Pages 55-130
Characteristics and Analysis of Other Intangible Organisational Resources
Pages 131-256
Intangible Organisational Resource Management
Pages 257-319
Back Matter
Pages 321-369
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