第1篇已找到，感谢迪尔。继续求助第2篇
非常感谢！ 1、题目：Estimating Switching Costs in Mobile Telephony in the UK

期刊	Journal of Industry, Competition and Trade
出版社	Springer Netherlands
ISSN	1566-1679 (Print) 1573-7012 (Online)
期	Volume 8, Number 2 / 2008年6月
DOI	10.1007/s10842-007-0010-1
页	113-132
学科分类	商业和经济
SpringerLink Date	2007年5月23日

电子链接：http://www.springerlink.com/content/j50118316223j00w/
2、题目：The role of (personal) network effects and switching costs in determining mobile users' choice
Authors: Maicas, Juan Pablo1; Polo, Yolanda1; Sese, Francisco Javier1
Source: Journal of Information Technology, Volume 24, Number 2, 17 June 2009 , pp. 160-171(12)
Publisher: Palgrave Macmillan