【作者(必填)】Y Li, H Liu, F Yang, ETK Lim, JM Goh

【文题(必填)】Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs

【年份(必填)】2017

【全文链接或数据库名称(选填)】https://www.sciencedirect.com/sc ... i/S0167923617302397