题名：An integrative framework for measuring and evaluating information management performance
作者：BRIAN M. KLEINER
期刊全称或缩写：Computers & Industrial Engineering
起止页码： Volume 32, Issue 3, July 1997, Pages 545-555
电子链接：http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V27-3SMT8NX-5&_user=10&_coverDate=07%2F31%2F1997&_rdoc=1&_fmt=&_orig=search&_sort=d&_docanchor=&view=c&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=c9aa9ff59baab963a4ce100a9d7ffdcf

谢谢