【作者(必填)】
Su Jin Han a, Mark A. Bonn b, Meehee Cho c
【文题(必填)】
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
【年份(必填)】
2016
【全文链接或数据库名称(选填)】
https://www.sciencedirect.com/sc ... i/S0278431915001565