教材名称：Essentials of Operations Management
作者: Nigel Slack；Alistair Brandon-Jones；Robert Johnston
版次:第1版
First published 2011
© Nigel Slack, Alistair Brandon-Jones and Robert Johnston 2011
ISBN: 978-0-273-75242-4


另附第一版题库及答案供参考


“Operations Management is important, exciting, challenging, and everywhere you look!
Important, because it’s concerned with creating all of the products and services upon which we depend. Exciting, because it’s at the centre of so many of the changes affecting the world of business. Challenging, because the solutions that we fi nd need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use – the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat – is the result of an operation or process. ”