【资料名称】：The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, Pas, Office Managers and Executive Assistants
【资料作者】：Sue France
  (Author)
【资料来源】：Kogan Page
【出版时间】: September 28, 2009
【资源格式】: PDF
【发表原因】: 论坛首发，搜索无重复
【内容简介】：The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants. Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.



【基本目录】：见第二楼