title:Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995-2004) for research and applications
Authors: Angappa Gunasekaran a;Bulent Kobu a
Published in: International Journal of Production Research, Volume 45, Issue 12 June 2007 , pages 2819 - 2840
First Published: June 2007
谢谢

http://www.informaworld.com/smpp/content~content=a778108914&db=all