【作者(必填)】Furchheim, Pia ;Müller, Steffen;Sponagel, Claudio;Collenberg, Anja

【文题(必填)】

“Dear Monica, thank you for your review” : the impact of hotel responses to online reviews

【年份(必填)】2019

【全文链接或数据库名称(选填)】https://digitalcollection.zhaw.ch/handle/11475/18881