Consumers' Expectations for Service Quality in Economy, Mid-Price and Luxury Hotels  
Authors: Bonnie Knutson; Pete Stevens; Mark Patton; Colleen Thompson
Journal of Hospitality Marketing & Management, Volume 1, Issue 2 January 1993 , pages 27 - 43
www.informaworld.com/smpp/content~db=all~content=a904824650

Consumer Perceptions of Price, Value and Satisfaction in the Hotel Industry: An Exploratory Study
Authors: David C. Bojanic
Journal of Hospitality Marketing & Management, Volume 4, Issue 1 October 1996 , pages 5 - 22
www.informaworld.com/smpp/content~db=all~content=a904827690


The importance of hotel attributes in contributing to travelers' satisfaction in the Hong Kong hotel industry
Authors: Hailin Qu; Bill Ryan; Raymond Chu
Journal of Quality Assurance in Hospitality & Tourism, Volume 1, Issue 3 September 2000 , pages 65 - 83
www.informaworld.com/smpp/content~db=all~content=a903936707