Welcome to Quality Control For Dummies, the book that helps anyone
unfamiliar with quality control find their way around a quality program.
Quality improvement techniques have been around for a very long
time. They apply to every type of endeavor — business (most likely why
you’re here), educational (the reason you may have taken those test-taking
courses or joined study groups), and even personal (self-help books, anyone?).
We all want to do things faster and for less cost while getting more desirable
results. A company’s quality system strives for the same goals: better, faster,
and cheaper. With this book, you’ll be able to understand the various and everchanging
quality initiatives underway or under discussion at your company.