要写毕业论文，学校图书馆暂时没有购买该数据库，因此前来求助三篇英文文献，请好心人多多帮忙，谢谢！
1.标题：Getting Even or Moving On? Power, ProceduralJustice, and Types of Offense as Predictors of Revenge, Forgiveness,Reconciliation, and Avoidance in Organizations

Karl Aquinoa, , 1, , Thomas M. Trippb and Robert J. Biesc

aDepartment of Business Administration,University of Delaware

bDepartment of Management and Operations,Washington State University Vancouver

cMcDonough School of Business, GeorgetownUniversity

Received19 November 2002;

revised2 May 2005;

accepted13 June 2005.

Availableonline 21 June 2006.

Journal of Applied Psychology
Volume 91, Issue 3,May 2006, Pages 653-668

2.标题：A Vigilante Model of Justice: Revenge, Reconciliation, Forgiveness, and Avoidance

Thomas M. Tripp, Robert J. Bies and Karl Aquino
Social Justice Research
Volume 20, Number 1, 10-34, DOI: 10.1007/s11211-007-0030-3

3.标题：Beyond Just Being Dissatisfied: How Angry and Helpless Customers React to Failures When Using Self-Service Technologies
Katja Gelbrich
affiliation not provided to SSRN
Keywords: Anger, Customer Reactions, Helplessness, Self-Service Technologies, Service
JEL Classifications: M31
Accepted Paper Series
Date posted: January 28, 2009