Financial Innovation In Chapter 11, we also study financial innovation, the development of new financial products and services. We will see why and how financial innovation takes place, with particular emphasis on how the dramatic improvements in information technology have led to new financial products and the ability to deliver financial services electronically through what has become known as e-finance. We also study financial innovation because it shows us how creative thinking on the part of financial institutions can lead to higher profits but can also sometimes result in financial disasters. By studying how financial institutions have been creative in the past, we obtain a better grasp of how they may be creative in the future. This knowledge provides us with useful clues about how the financial system may change over time