【案例名称】Merck & Co., Inc. (A)

【作者】Kevin J. Murphy

【页数】6

【格式】PDF

【语言】英语

【出版日期】1990年9月12日

【修订日期】1991年11月20日

【学科】人力资源管理 (Human Resource Management)

【案例编号】491005-PDF-ENG

【来源】HBS Premier Case Collection

【网页】http://cb.hbsp.harvard.edu/cb/product/491005-PDF-ENG

【简介】

Merck & Co., Inc., a major pharmaceutical company, is in the process of reviewing and evaluating its personnel policies and practices. Employee interviews revealed that rewards for excellent performance were not adequate: outstanding performers received salary increases that were, in many cases, only marginally better than those given to average performers. In many cases, outstanding performance was not even clearly identified. The objective is to have students wrestle with a common malady of performance appraisal systems: the tendency of managers to assign uniform ratings to employees regardless of performance. Alternative appraisal systems should be suggested and discussed.

【涉及课题】

Compensation; Human resource management; Improving performance; Performance appraisals; Performance measurement; Personnel policies

【背景】

    * Geographic: United States
    * Industry: Pharmaceuticals
    * Company Employee Count: 35,000
    * Company Revenue: $6 billion sales
    * Event Year Begin: 1986
    * Event Year End: 1989

【下载】

http://www.mbabbs.com/thread-428-1-1.html