【題 名】： Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory 【作 者】： Claes Fornell and Fred L. Bookstein 【期刊、會議、單位名稱】：Journal of Marketing Research 【年, 卷(期), 起止頁碼】：Vol. 19, No. 4, Special Issue on Causal Modeling (Nov., 1982), pp. 440-452 【全文鏈接】： ...