管理学课件第11章管理沟通与信息技术(Communicationa
L E A R N I N G O U T L I N E
Follow this Learning Outline as you read and study this chapter.
Understanding CommunicationsDifferentiate between interpersonal and organizational communication.Discuss the functions of communication.The Process of Interpersonal CommunicationsExplain all the components of the communication process.List the communication methods managers might use.Describe nonverbal communication and how it takes place.Explain the barriers to effe ...