5)        Argote, L. 1999. Organizational Learning: Creating, Retaining and Transferring Knowledge. Kluwer Academic Publishing.
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16)        Cannon-Bowers, J. A., Salas, E., and Converse, S. 1993. Shared mental models in expert team decision- making. In Castellan NJ, JR. (ed.). Individual and Group Decision Making: Current Issues. Lawrence Erlbaum: Hillsdale, NJ: 221-246.
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19)        Wegner, D. M. 1987. “Transactive Memory: A Contemporary Analysis of the Group Mind,” In:B. Mullen, G. R. Goethals (Eds). Theories of Group Behaviors, Springer-Verlag, New York, pp. 185-205.
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