1. HUMAN RESOURCES MANAGEMENT: CONTEXT,CONCEPT AND BOUNDARIES 1

1.1 Introduction 1

1.2 Human Factor and their Importance 2

1.3 Definition of Human ResourcesManagement 3

1.4 A New Mandate for Human Resources 4

1.5 Changing Role of the Human ResourceManagement 5

1.6 Managing human resources in theemerging scenario 7

1.7 Evolution of Management of HumanResources: An Indian Perspective 10

References 16

2. THE CONCEPT, SCOPE AND FUNCTION OF HUMANRESOURCE OF MANAGEMENT 18

2.1 Introduction 18

2.2 Concept and Challenges of HRM 18

2.3 Objectives of HRM 22

2.4 Human Resource Functions 24

2.5 Scope of HRM 29

References 35

3.HUMAN RESOURCES PLANNING 37

3.1 Introduction 37

3.2 What is Human Resources Planning? 38

3.3 Objectives of the Human ResourcesPlanning 38

3.4 Needs of HRP 40

3.5 Human Resource Planning Process 46

References 60

4. ATTRACTING THE TALENT: THE RECRUITMENTAND SELECTION 62

4.1 Introduction 62

4.2 What is Recruiting? 63

4.3 Corporate Mission, Objectives, Strategies and Tactics(Most) And Recruitment 64

References 81

5. SOCIALIZATION, MOBILITY AND SEPARATION82

5.1 Introduction 82

5.2 Promotions 84

5.3 Demotion 86

x Contents

5.4 Transfer 87

5.5 Placement 88

5.6 Induction 90

5.7 Employee Separation 92

References 100

6. MANAGING THE PERFORMANCES 101

6.1 Introduction 101

References 136

7. COMPETENCY MAPPING 138

7.1 Introduction 138

7.2 Competencies and HR 142

References 164

8. POTENTIAL APPRAISAL, ASSESSMENT CENTERAND CAREER SUCCESSION PLANNING 166

8.1 Introduction 166

8.2 Performance 170

References 201

9. HR MEASUREMENT AND AUDIT 233

9.1 Introduction 203

9.2 HR Audit 215

9.3 The Audit Process 223

9.4 Human Resource Information System(HRIS) 227

9.5 Human Resource Accounting 233

9.6 Lev and Schwartz Compensation Model 242

References 249

10. HUMAN RESOURCE DEVELOPMENT 251

10.1 Introduction 251

10.2 Principles of Successful Organization274

References 280

11. TRAINING AND DEVELOPMENT 281

11.1 Introduction 281

11.2 Management Development 299

References 322

12. COMPENSATION STRATEGY AND STRUCTURE 325

12.1 Introduction 325

12.2 Compensation Issues 326

12.3 Objective of the Compensation 328

12.4 Compensation Functions 334

12.5 Compensation policy and Objectives 334

12.6 Determinants of Compensation 342

12.7 Compensation Structure 343

Contents xi

12.8 Job Evaluation Systems 346

12.9 Pay Equity 350

12.10 Executive Compensation 351

12.11 Compensation Trends 356

References 367

13. LABOUR-MANAGEMENT RELATIONSHIPS 369

13.1 Introduction 369

13.2 Concept and Scope of IndustrialRelations 370

13.3 Functions and Objectives of IndustrialRelations 374

13.4 Approaches of Industrial Relations 379

13.5 Key Issues and Critical Challenges inIndustrial Relations 385

13.6 Globalization and IndustrialRelations-Its Emerging Trends 397

13.7 Conclusion 401

References 405