【作者(必填)】 J.Joseph Cronin Jr.aMichael K Bradyb,G.Tomas M Hulta

【文题(必填)】Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

【年份(必填)】 Journal of Retailing , Volume 76, Issue 2, Summer 2000, Pages 193–218


【全文链接或数据库名称(选填)】http://www.sciencedirect.com/science/article/pii/S0022435900000282