【作者(必填)】David P. Varady; Mark A. Carrozza;

【文题(必填)】Toward a Better Way to Measure Customer Satisfaction Levels in Public Housing: A Report from Cincinnati

【年份(必填)】2000

【全文链接或数据库名称(选填)】http://www.tandfonline.com/doi/abs/10.1080/02673030020002555