【作者(必填)】Keaveney, S.M., Parthasarathy, M.
【文题(必填)】
Customer switching behavior in online services: An exploratory study of the role of selected attitudinal, behavioral, and demographic factors
【年份(必填)】2001
【全文链接或数据库名称(选填)】http://www.scopus.com/record/display.url?eid=2-s2.0-23044530150&origin=reflist&sort=plf-f&src=s&st1=%22consumer+switching%22&sid=bJWCL_Y812UjE5WoZp5NTCF%3a130&sot=b&sdt=b&sl=27&s=TITLE%28%22consumer+switching%22%29