【作者(必填)】

• Lopez, J.P.M., Redondo, Y.P., Olivan, J.S.
  
  

【文题(必填)】
The impact of customer relationship characteristics on customer switching behavi
【年份(必填)】

• 2006
  
  

【全文链接或数据库名称(选填)】http://www.scopus.com/record/display.url?eid=2-s2.0-33751438012&origin=resultslist&sort=cp-f&src=s&st1=customer+switching&nlo=&nlr=&nls=&sid=hGXXmvCVsky8Ct7t3jLubwu%3a90&sot=b&sdt=b&sl=25&s=TITLE%28customer+switching%29&relpos=21&relpos=1&searchTerm=TITLE(customer switching)