<P>(1)Using Competencies in HR Strategies<BR>(2)“Official”Definition of Competencies <BR>(3)Underlying Characteristics<BR>(4)……<BR>……<BR>Key Strategies in Knowledge Retention<BR>……<BR><BR><BR><BR>Underlying Characteristics<BR>1. Behaviors.<BR>Things people say and do <BR>2. Knowledge.　<BR>Information a person has in specific content areas.<BR>3. Skills & Abilities.　<BR>The ability to　perform a certain physical or mental task <BR>4. Self-Concept.　<BR>A person’s attitudes, values, or self-image.<BR>One’s view of one’s identity, personality, and worth<BR>5. Traits.　<BR>Consistent responses to similar situations or information <BR>6. Motives.　<BR>Things a person consistently thinks about or wants that cause action. They drive, direct, and select behavior toward or away from certain actions or goals</P>

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