【作者(必填)】Ziqiong Zhang et al.

【文题(必填)】The structure of customer satisfaction with cruise-line services: an empirical investigation based on online word of mouth
【年份(必填)】2013

【全文链接或数据库名称(选填)】http://www.tandfonline.com/doi/abs/10.1080/13683500.2013.776020