【作者(必填)】Ziqiong Zhanga*, Zili Zhanga & Rob Lawb

【文题(必填)】Relative importance and combined effects of attributes on customer satisfaction

【年份(必填)】2014

【全文链接或数据库名称(选填)】http://www.tandfonline.com/doi/abs/10.1080/02642069.2014.871537?queryID=%24%7BresultBean.queryID%7D#.VStxWWeJj1E