The Quality Toolbox(Abstract)

Like a carpenter’s toolbox, The Quality Toolbox provides you with a
choice of many appropriate tools for the wide variety of situations that occur on the road to continuous improvement. Fifty-one different tools—techniques and methods—plus numerous variations are described with step-by-step instructions.

If the Toolbox were only a step-by-step guide to many tools, it would
be difficult to use. No one wants to read such a book cover-to-cover. How can you know a tool will be useful if you don’t already know the tool? Several aids help guide you to the right tool for the situation.