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【作者(必填)】Michel Cossette, Ursula Hess
【文题(必填)】Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach
【年份(必填)】2012
【全文链接或数据库名称(选填)】Emerald Group Publishing Limitedhttp://www.emeraldinsight.com/books.htm?chapterid=17036702
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Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach