【作者(必填)】
- Jeffrey D. Shulman,
- Anne T. Coughlan,
- and R. Canan Savaskan
【文题(必填)】
Managing Consumer Returns in a Competitive Environment
【年份(必填)】
2011
【全文链接或数据库名称(选填)】http://mansci.journal.informs.org/content/57/2/347.full.pdf+html?sid=68f1573d-dfea-4fb2-be27-8f6e71b0a02b