【作者(必填)】
Samuel Aryee
【文题(必填)】
Developing and Leveraging Human Capital Resource to Promote Service Quality Testing a Theory of Performance
【年份(必填)】
Journal of Management January 23, 2013 0149206312471394 
【全文链接或数据库名称(选填)】
http://jom.sagepub.com/content/early/2013/01/22/0149206312471394.abstract