【作者(必填)】P Matthyssens, K Vandenbempt

【文题(必填)】Creating competitive advantage in industrial services

【年份(必填)】1998

【全文链接或数据库名称(选填)】http://www.emeraldinsight.com/jo ... 8&show=abstract


【作者(必填)】H Gebaue

【文题(必填)】Overcoming the service paradox in  manufacturing companies

【年份(必填)】2005

【全文链接或数据库名称(选填)】http://www.sciencedirect.com/sci ... i/S0263237304001392



【作者(必填)】V Mathieu

【文题(必填)】Product services: from a service supporting the product to a service supporting the client

【年份(必填)】2001

【全文链接或数据库名称(选填)】http://www.emeraldinsight.com/jo ... mp;articleid=856796



【作者(必填)】K Möller

【文题(必填)】Role of competences in creating customer value: A value-creation  logic approach

【年份(必填)】2006

【全文链接或数据库名称(选填)】http://www.sciencedirect.com/sci ... i/S0019850106000885

每篇悬赏50币，请以卖贴形式出现