【作者(必填)】Meyer, Jeffrey, Gremler, Dwayne D. , Hogreve, Jens

【文题(必填)】ARE ALL SERVICE GUARANTEES EQUAL? THE EFFECT OF SERVICE GUARANTEES ON MARKET VALUE

【年份(必填)】Vol. 24, p170-171. 2p, 2013

【全文链接或数据库名称(选填)】http://web.ebscohost.com/ehost/d ... buh&AN=86740098