【作者(必填)】 Ursula Haas-Kotzegger, (Department of Marketing, WU Vienna, University of Economics and Business, Vienna, Austria), Bodo B. Schlegelmilch, (Department of Marketing, WU Vienna, University of Economics and Business, Vienna, Austria)
【文题(必填)】Conceptualizing consumers' experiences of product-harm crises
【年份(必填)】
2013
【全文链接或数据库名称(选填)】http://www.emeraldinsight.com/jo ... 6&show=abstract
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