【作者(必填)】Stephen L. Vargo and Robert F. Lusch
【文题(必填)】
The Four Service MarketingMyths: Remnants of aGoods-Based, Manufacturing Model
【年份(必填)】
Journal of Service Research, May 2004; vol. 6, 4: pp. 324-335.
【全文链接或数据库名称(选填)】
http://jsr.sagepub.com/content/6/4/324.full.pdf+html
非常感谢!!