本人写论文需要以下英文文献，请各位同学帮忙，不胜感激！

1、Relationship quality and cross-buying in varying levels of category similarity and complexity. By: Tsung-Chi Liu; Li-Wei Wu. Total Quality Management & Business Excellence, May2008, Vol. 19 Issue 5, p493-511, 19p; DOI: 10.1080/14783360802018152; (AN 31825721)

2、Investigating cross-buying and customer loyalty. By: Reinartz, Werner; Thomas, Jacquelyn S.; Bascoul, Gana?l. Journal of Interactive Marketing, Winter2008, Vol. 22 Issue 1, p5-20, 16p, 5 charts, 2 graphs; DOI: 10.1002/dir.20103; (AN 31795030)

3、Effects of corporate reputations, relationships and competing suppliers' marketing programmes on customers' cross-buying intentions. By: Shih-Ping Jeng. Service Industries Journal, Jan2008, Vol. 28 Issue 1, p15-26, 12p, 3 charts; DOI: 10.1080/02642060701725370; (AN 27794921)

4、The Relationships of Customer-Perceived Value, Satisfaction, Loyalty and Behavioral Intentions. By: Gounaris, Spiros P.; Tzempelikos, Nektarios P.; Chatzipanagiotou, Kalliopi. Journal of Relationship Marketing, 2007, Vol. 6 Issue 1, p63-87, 25p, 8 charts, 2 diagrams; DOI: 10.1300/J366v06n01_05; (AN 26669027)

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[此贴子已经被作者于2008-5-31 16:39:17编辑过]