Quality Problem Solving Gerald F. Smith
A reference for all industries, this book offers state-of-the-art problem-solving insights and advice for anyone trying to solve complex, real world problems. This reference uses numerous case studies and examples to illustrate key concepts so you can easily understand various kinds of problems and discover their solutions." "Written so it will be beneficial for the reader with basic to advanced knowledge of problem solving, the author classifies problems, explores how to solve them, and illustrates key concepts. Many books address the elements of problem solving in terms of various tools and techniques, but none are as comprehensive or actually teach readers how to think effectively about quality problems."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved