Technical Communication by Paul Anderson 8th Edition


Part I
1 | Communication, Your Career, and This Book 2
2 | Overview of the Reader-Centered
Communication Process: Obtaining a Job 22

Part II
3 | Defining Your Communication’s Goals 60

Part III
4 | Planning for Usefulness 88
5 | Planning Your Persuasive Strategies 104

Part IV
6 | Conducting Reader-Centered Research:
Gathering, Analyzing, and Thinking Critically
About Information 132
7 | Using Five Reader-Centered Research
Methods 154

Part V
8 | Drafting Reader-Centered Paragraphs, Sections,
and Chapters 180
9 | Using Nine Reader-Centered Patterns for
Organizing Paragraphs, Sections, and
Chapters 204
10 | Developing an Effective, Professional Style 230
11 | Beginning a Communication 253
12 | Ending a Communication 268
13 | Writing Reader-Centered Front and Back
Matter 275

Part VI
14 | Creating Reader-Centered
Graphics 292
15 | Creating Eleven Types of Reader-Centered
Graphics 315
16 | Designing Reader-Centered Pages and
Documents 334

Part VII
17 | Revising Your Drafts 360
18 | Testing Drafts for Usefulness and
Persuasiveness 378

Part VIII
19 | Creating Communications with a Team 394
20 | Creating and Delivering Listener-Centered Oral
Presentations 410
21 | Managing Client and Service-Learning
Projects 434
22 | Creating Reader-Centered Websites 448

Part IX
23 | Writing Reader-Centered Letters, Memos,
E-mails, and Digital Exchanges 470
24 | Writing Reader-Centered Proposals 483
25 | Writing Reader-Centered Empirical Research
Reports 507
26 | Writing Reader-Centered Feasibility
Reports 537
27 | Writing Reader-Centered Progress
Reports 560
28 | Writing Reader-Centered Instructions 572

Appendix A: Documenting Your Sources 599
Appendix B: Projects 617
References 629
Index 633