【作者(必填)】Maureen L. Ambrose , Regina Taylor , Ronald L. Hess Jr

【文题(必填)】Can I Help You? Employee Prosocial Rule Breaking as a Response to Organizational Mistreatment of Customers

【年份(必填)】2015

【全文链接或数据库名称(选填)】http://www.emeraldinsight.com/doi/book/10.1108/S1479-3555201513