【2009】Auditing Organizational Communication: A Handbook of Research, Theory and Practice
Book 图书名称: Auditing Organizational Communication: A Handbook of Research, Theory and Practice
Author 作者: Owen Hargie, Dennis Tourish
Publisher 出版社: Routledge
Page 页数: 520
Publishing Date 出版时间: May 1, 2009
Language 语言: English
Size 大小: 3 MB
Format 格式: pdf 文字版
ISBN: 0415414458, 9780415414456
Edition: 第2版 搜索过论坛,没有该文档
Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.
Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:
provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed.
This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.