卡普兰和诺顿(Kaplan & Norton)发表在《哈佛管理评论》(Harvard Business Review)上的关于平衡计分卡(the balanced scorecard)的四篇原版英文经典文章:
1. Putting the Balanced Scorecard to work;
2. Measuring the Strategic Readiness of Intangible Assets;
3. Using the Balanced Scorecard as a Strategic Management System;
4. Having Trouble with Your Strategy? Then Map it.