帮忙下载下，没的权限呀，谢谢了
Deep and surface threats: conceptual and practical implications for
“crisis” vs. “problem”. Public Relations Review, 28: 339-345.
West Pharmaceutical’s explosion: structuring crisis discourse
knowledge”. Public Relations Review, 30: 467-473.
Attribution Theory as a guide for post-crisis communication
research”. Public Relations Review, 33: 135-139
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