Business Chemistry: Practical Magic for Crafting Powerful Work Relationships
by Kim Christfort (Author), Suzanne Vickberg (Author)
About the Author
KIM CHRISTFORT is the architect and global leader of Deloitte's Business Chemistry®, and national managing director of The Deloitte Greenhouse™ Experience.
SUZANNE VICKBERG, PHD, is the applied insights lead for The Deloitte Greenhouse™ Experience, a social-personality psychologist, and the lead researcher for Business Chemistry®.
About this book
A guide to putting cognitive diversity to work
Ever wonder what it is that makes two people click or clash? Or why some groups excel while others fumble? Or how you, as a leader, can make or break team potential?
Business Chemistry holds the answers. Based on extensive research and analytics, plus years of proven success in the field, the Business Chemistry framework provides a simple yet powerful way to identify meaningful differences between people’s working styles. Who seeks possibilities and who seeks stability? Who values challenge and who values connection? Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel. It offers practical ways to be more effective as an individual and as a leader.
Imagine you had a more in-depth understanding of yourself and why you thrive in some work environments and flounder in others. Suppose you had a clearer view on what to do about it so that you could always perform at your best.
Imagine you had more insight into what makes people tick and what ticks them off, how some interactions unlock potential while others shut people down. Suppose you could gain people’s trust, influence them, motivate them, and get the very most out of your work relationships.
Imagine you knew how to create a work environment where all types of people excel, even if they have conflicting perspectives, preferences and needs. Suppose you could activate the potential benefits of diversity on your teams and in your organizations, improving collaboration to achieve the group’s collective potential.
Business Chemistry offers all of this--you don’t have to leave it up to chance, and you shouldn’t. Let this book guide you in creating great chemistry!
Table of contents
Chapter 1: The Power of Chemistry
Origins
Diamonds are a Firm's Best Friend
A Matter of Style
Building a Better Mouse Trap
The Basics of Business Chemistry
Activating the Power of Diversity
References
Chapter 2: The Lay of the Land
Business Chemistry Core
Business Chemistry Electives
Business Chemistry Applications
Personal Business
Business Chemistry Core
Chapter 3: Pioneers Value Possibilities and Spark Energy and Imagination
The Problems with Pioneers
The Promise of Pioneers
Chapter 4: Guardians Value Stability and Bring Order and Rigor
The Gripes About Guardians
The Gifts of Guardians
References
Chapter 5: Drivers Value Challenge and Generate Momentum
Commanders
Scientists
The Difficulties with Drivers
The Deftness of Drivers
Chapter 6: Integrators Value Connection and Draw Teams Together
Teamers
Dreamers
The Issues with Integrators
The (Social) Intelligence of Integrators
Chapter 7: Recognizing Others Through Business Chemistry “Tells”
Look for Traits Unique to a Type
Look for Traits Shared Between Types
Put Together a Hunch
Chapter 8: Using Business Chemistry Responsibly
Avoid Jumping to Conclusions
References
Business Chemistry Electives
Chapter 9: What about Introverts and Extroverts?
What's in a Label?
Not Lunatics
More Fraternal Than Identical
Who's Better? Who's Best?
References
Chapter 10: Stress, Career Aspirations, and Other Headlines
Stress!
Psychological Safety
Locus of Control
Career Aspirations
Career Priorities
Conditions for Thriving
References
Chapter 11: Nature or Nurture? (and Other Timeless Questions)
Business Chemistry on Mars and Venus
Talkin' 'Bout My Generation's Business Chemistry
Chemistry in the Corner Office
References
Business Chemistry Applications
Chapter 12: Pioneers in Hell: How to Stop Killing Their Potential
Let's Talk About it
That's a Wrap
References
Chapter 13: Guardians in Hell: How to Stop Killing Their Potential
Let's Talk About it
That's a Wrap
References
Chapter 14: Drivers in Hell: How to Stop Killing Their Potential
Let's Talk About it
That's a Wrap
Chapter 15: Integrators in Hell: How to Stop Killing Their Potential
Let's Talk About it
That's a Wrap
References
Chapter 16: Creating Powerful Relationships with Colleagues, Customers, and Everyone Else
When Opposites don't Attract
Engaging a Pioneer if You're a Guardian
Engaging a Guardian if You're a Pioneer
Engaging a Driver if You're an Integrator
Engaging an Integrator if You're a Driver
When you've Got Too Much in Common
If You're a Pioneer Working with Another Pioneer
If You're a Driver Working with Another Driver
If You're an Integrator Working with Another Integrator
If You're a Guardian Working with Another Guardian
When You Need to Flex Just a Little
Flexing with Strangers
Chapter 17: Putting Business Chemistry to Work On Your Teams
1. What Kind of Environment Do You have Today?
2. What's Your Team's Goal?
3. Who Are Your Primary Stakeholders and What's Their Perspective?
4. What's the Current Composition of Your Team?
Working With What You've Got
Creating a Whole That's More (Not Less) Than the Sum of Its Parts
Don't Try This on Your Own
References
Chapter 18: Got Chemistry?
About the Authors (or When a Pioneer and a Guardian Work Together)
Who Are We?
In the Beginning
We Should Write a Book Together. Wouldn't That Be Fun?
Appendix: Details of the Business Chemistry System
About the Assessment
Samples and Methodologies
Properties of Business Chemistry
References
Length: 304 pages
Publisher: Wiley; 1 edition (May 22, 2018)
Language: English
ISBN-10: 1119501563
ISBN-13: 978-1119501565