【题名】 An Exploratory Study of Stakeholder Emotions: Affect and Crises
【作者】 W. Timothy Coombs, Sherry J. Holladay
【图书全称】:Research on Emotion in Organizations
【年, 卷(期), 起止页码】:Year: 2005 Volume: 1 Page: 263 - 280
【全文链接】:
http://www.emeraldinsight.com/Insight/viewContentItem.do?contentId=1759756&contentType=Book