ABSTRACT
This paper describes the process of inducting theory using case studies-
from specifying the research questions to reaching closure.
Some features of the process, such as problem definition and construct
validation, are similar to hypothesis-testing research. Others,
such as within-case analysis and replication logic, are unique to the
inductive, case-oriented process. Overall, the process described here
is highly iterative and tightly linked to data. This research approach is
especially appropriate in new topic areas. The resultant theory is
often novel, testable, and empirically valid. Finally, framebreaking
insights, the tests of good theory (e.g., parsimony, logical coherence),
and convincing grounding in the evidence are the key criteria for
evaluating this type of research.