Deloitte Resources 2019 Study
德勤资源2019年研究
Energy management: Balancing climate, cost, and choice
能源管理：平衡气候、成本和选择
The findings of the Deloitte Resources 2019 Study (“2019 Study” or “Study”) indicate that majorities of both the residential consumer and business segments continue to be concerned about climate change and reducing their carbon footprints. And both segments are interested in new and evolving technologies and applications to help them manage resources and use cleaner energy sources. But beyond that, the two groups diverge. Residential consumers are circling in a holding pattern, sometimes stymied by costs (timeand budget-related) or by the complexity or lack of options, while businesses are moving resolutely forward, becoming more sophisticated, achieving success, and upping the ante.
德勤资源2019年研究（“2019年研究”或“研究”）的结果表明，大多数居民消费和商业部门都继续关注气候变化，并减少其碳足迹。这两个部门都对新的和不断发展的技术和应用程序感兴趣，以帮助它们管理资源和使用更清洁的能源。但除此之外，这两个群体还存在分歧。住宅消费者以一种控股模式盘旋，有时被成本（时间和预算相关）或复杂性或缺乏选择所阻碍，而企业正坚定地向前迈进，变得更加成熟，获得成功，并提升赌注。
BUSINESSES SEE OPPORTUNITIES to create new value by conserving resources, diversifying energy sources, procuring renewables, and deploying energy management systems and applications. Residential consumers are doing the best they can, but for many of them, the value proposition either isn’t there or isn’t clear. First adopters have already taken the plunge, while other consumers may be seeking warmer waters before they dive in.
企业看到了通过节约资源、使能源多样化、采购可再生能源以及部署能源管理系统和应用来创造新价值的机会。住宅消费者正在尽最大努力，但对他们中的许多人来说，价值主张要么不存在，要么不清楚。第一批采用者已经开始冒险，而其他消费者可能会在潜水前寻找更温暖的水域。
Consider these residential consumer results from the 2019 Study:
考虑2019年研究得出的这些住宅消费者结果：
• Sixty-seven percent of consumers are very concerned about climate change and their personal carbon footprints, in line with previous years.
•67%的消费者非常关注气候变化及其个人碳足迹，与往年一致。
• Keeping their total energy bills affordable rose five points to 63 percent in 2019, continuing to be the most important energy issue for residential consumers, while using clean energy sources fell slightly from 2018 to 50 percent, in line with prior years.
•2019年，他们的总能源支出保持在可承受水平上升了5个百分点至63%，继续成为居民消费者最重要的能源问题，而使用清洁能源的比例从2018年略微下降至50%，与往年持平。
• Fourteen percent of residential consumers use a software app for energy management and 22 percent of them consult the app daily. For Millennials, the trend is more pronounced: 18 percent use an app and 29 percent use it daily.
•14%的住宅用户使用软件应用程序进行能源管理，22%的用户每天咨询该应用程序。对于千禧一代来说，这一趋势更为明显：18%的人使用应用程序，29%的人每天使用。
• Among consumers who have not installed solar panels, roughly half would be interested in combining solar panels with a battery storage unit. The biggest hurdle for those who are not interested is uncertainty about the benefits of solar-plus-storage, at 34 percent.
•在没有安装太阳能电池板的消费者中，大约一半的人有兴趣将太阳能电池板与电池存储单元结合起来。对于那些不感兴趣的人来说，最大的障碍是对太阳能+存储的好处的不确定性，占34%。
Consider these key business results from the 2019 Study:
考虑2019年研究的以下关键业务成果：
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