Talent Trends 2019
2019年人才趋势
Upskilling for a digital world, part of PwC’s 22nd CEO Survey trends series
数字世界的崛起，普华永道第22届CEO调查趋势系列的一部分
A delicate balance
微妙的平衡
Top executives increasingly worry about the impact that their companies, strategies and activities will have on the environment, local communities and their employees — and how they balance this with cost and market pressures and quarterly earnings targets. Against this background, one somewhat intractable challenge is beginning to stand out: the size and composition of the workforce. Automation, primarily in the form of robotics and artificial intelligence, brings with it the promise of improved productivity and higher profits — but at what cost to employment and, by extension, to society? What responsibility do corporations have to reskill employees who otherwise would be displaced by technology? And what value does reskilling offer an organisation?
高管们越来越担心他们的公司、战略和活动将对环境、当地社区和员工产生影响，以及他们如何平衡成本和市场压力以及季度盈利目标。在这种背景下，一个有些棘手的挑战开始凸显出来：劳动力的规模和构成。自动化，主要是以机器人技术和人工智能的形式出现的，带来了提高生产力和更高利润的希望——但是，它给就业和社会带来了什么样的代价？企业有什么责任重新解雇那些否则会被技术取代的员工？重组给一个组织带来了什么价值？