摘要翻译：
本文提出了实体间协作过程的理论及其对协作实体相互提供的服务、信息和/或产品（SIPs）质量的影响。它研究了外包信息系统项目（如自定义软件开发）的场景，其中客户机和供应商之间的协作程度很高。该概念模型利用社会交换理论，试图建立协作环境中SIP质量的“双向”性质，在协作环境中，交换的SIP可能相互“依赖”，如果任何实体希望获得高SIP质量，那么它也应该努力提供高SIP质量作为回报。此外，它主张加大努力，将财务利害关系（有形或无形的金钱利益或风险）与在整个项目生命周期中不断交换的SIP质量联系起来。
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英文标题：
《A Conceptual Model for Bidirectional Service, Information and Product
  Quality in an IS Outsourcing Collaboration Environment》
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作者：
Subrata Chakrabarty
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最新提交年份：
2009
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分类信息：

一级分类：Quantitative Finance        数量金融学
二级分类：General Finance        一般财务
分类描述：Development of general quantitative methodologies with applications in finance
通用定量方法的发展及其在金融中的应用
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英文摘要：
  This paper advances theory on the process of collaboration between entities and its implications on the quality of services, information, and/or products (SIPs) that the collaborating entities provide to each other. It investigates the scenario of outsourced IS projects (such as custom software development) where the extent of collaboration between a client and vendor is high. Using the social exchange theory, the proposed conceptual model tries to establish the "bidirectional" nature of SIP quality in a collaborative environment, where the SIPs exchanged are possibly "dependent" on each other, and if any entity wishes to receive high SIP quality then it should make efforts to provide high SIP quality in return too. Furthermore, it advocates increasing efforts to link financial stakes (tangible or intangible monetary benefits or risks) to the quality of SIP being continuously exchanged throughout the project lifecycle.
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PDF链接：
https://arxiv.org/pdf/0902.0188