第一篇
【题 名】：The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors
【作 者】：Billy Bai,Rob Law, Ivan Wen
【期刊、会议、单位名称】：International Journal of Hospitality Management
【年, 卷(期), 起止页码】：Volume 27, Issue 3, September 2008, Pages 391-402
【全文链接】：http://www.sciencedirect.com/sci ... i/S0278431907001028
第二篇
【题 名】：Detrminations of Chinese hotel customer' e-satisfation and purchase intention【作 者】：Woo Gon Kim, Xiaojing Ma, D Kim
【期刊、会议、单位名称】：Tourism Management
【年, 卷(期), 起止页码】：Volume: 27, Issue: 5, Pages: 890-900
【全文链接】：http://www.mendeley.com/research ... e-tectonic-setting/