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消费者行为（第11版）—最新版

Delbert Hawkins, David Mothersbaugh and Roger Best, "Consumer Behavior: Building Marketing Strategy, 11th edition"

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McGraw-Hill | 2009 | ISBN: 0073381101, 0077294106 | 832 pages | PDF | 30 MB

This book is a strategic look at consumer behavior in order to guide successful marketing activities. The Wheel of Consumer Analysis is the organizing factor in the book. The four major parts of the wheel are consumer affect and cognition, consumer behavior, consumer environment, and marketing strategy. Each of these components is the topic of one of the four major sections in the book.