论文题目：Factors influencing the repurchase intention and customer satisfaction: a case of Jordanian telecom companies
作者Abbas Al-Refaie; Issam S. Jalham; Ming-Hsien Caleb Li,
期刊：International Journal of Productivity and Quality Management 2012 Vol. 10 No. 3, 374-387
DOI: 10.1504/IJPQM.2012.048754
网址：http://inderscience.metapress.com/content/m0711h1830417g50/
非常感谢！